In conducting the counseling session with diversity group of people like Indonesia there is many things to consider such as the counselors should understand “What is cultural identity?”, lifestyle disagreements, religious and background of the clients as well as language. The counselors should maintain and consider those things in order to build a good relationship and make the counseling session run smoothly.
As we known that Indonesia is home to hundreds of ethnic groups speaking many different languages. In order to do the counseling session with this kind of group, first thing first that counselors should do is kwon your client background. Based on The Change Group’s website, counselors strive to create both a trusting relationship and a comfortable environment with all their clients so that the difficult task of healing therapy can begin. Today, clients seeking counseling come from an array of backgrounds, requiring counselors to know and understand the various ways culture impacts the counseling relationship. A lack of sensitivity to a client’s unique background and experiences can result in miscommunication, a client’s refusal to participate, and ultimately, an ineffective counseling relationship. These consequences can open the door to accusations of negligence, leading to discipline from your state licensing board or professional organization, or even a lawsuit.
Cultural competence is one of only a
few competencies required of counselors in most state statutes. The American
Counseling Association (ACA) set forth specific guidelines for providing
counseling services to ethnically and culturally diverse populations in their
ACA Code of Ethics.
Know the
challenges
Language barriers are often the
biggest challenge between ethnic clients and counselors. A communication
problem left unexplored could lead to allegations of mistreatment or abuse.
Counselors can help avoid this by always documenting the counseling session,
and noting the steps you taken to understand and adjust to the client’s
individual culture. Also, remembering that the goal of therapy is to understand
the individual as a whole (not just his/her ethnic background) is key.
We don’t make assumptions about
clients. For example, some cultures avoid eye contact as a sign of respect, but
we need to understand whether the individual in counseling is not looking at us
out of respect, or if he/she is feeling ashamed or uncomfortable, or being
dishonest. If we assume clients’ behavior stems from culture without asking
questions about how they’re feeling, we may miss an opportunity for healing and
set ourselves up for liability.
A good way to avoid misassumptions
is to be educated about the culture of our clients. The same is true for counselors
everywhere. If you can’t find literature
sources about specific cultural expectations, seek the advice of other
colleagues in your area who may have experience counseling within your client’s
culture. During a counseling session, it’s also important to determine your
client’s level of acculturation to the United States. Clients with low cultural
assimilation may not understand that some of the behaviors you’re counseling
them about aren’t acceptable in this country.
Openness and
honesty are key
Culturally competent counselors
invite open and honest dialogue about race and ethnicity in their therapeutic
sessions and use professional resources and activities to develop their
counseling skills with racially and ethnically diverse clients. As counselors,
we understand that all our clients come with unique needs. Creating a treatment
approach that respects the client’s cultural identity as well as his/her
individual characteristics will meet those needs!
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